Terms + Conditions
The rate includes free use of the swimming baths and sauna parlor (sauna in winter only) in the SÖLDEN FREIZEIT ARENA Leisure Center located only 250m from our guesthouse. |
Apartment Rates
Rates are per apartment per day for a minimum stay of 4 days. Resort tax is NOT included.
+15% surcharge for short stays – less than 4 days.
End-of-stay cleaning fee (paid only once)
Winter:
€ 80 apt. cat. E
€ 100 apt. cat. F, G1, G2
Summer:
€ 60 apt. cat. E
€ 80 apt. cat. F, G1, G2
Breakfast available on request for an extra charge (€ 18).
Room Rates
Rates are per person per day for a minimum stay of 4 days, including a rich breakfast (buffet). Resort tax is NOT included.
+15% surcharge for short stays – less than 4 days.
Resort tax
per person (over 14 years) & day:
01 Dec – 30 Apr: € 4.00
01 May – 30 Nov.: € 4.00
Child discounts
Reduced rates for extra bed:
Small children 0-2 years 100%
Children 3-14 years 50%
Arrival/Departure times
During the winter season the preferred day of arrival is Saturday. If possible we try to reserve your room also on other days.
Your room will be ready for occupancy from 3.00 pm on your day of arrival.
Please leave your room by 9.30 am at the latest on your day of departure.
Payment options
- Cash
- MAESTRO
- Credit cards (VISA, Mastercard)
If you book the accommodation you are asked to make a down payment of 50% of the total amount.
Listed rates are gross rates (incl. VAT, excl. resort tax).
No responsibility is accepted for the correctness of the rates. Errors excepted.
The Austrian Hotel Terms and Conditions apply.
Cancellation terms
Winter 2024/25
For all bookings regarding Winter 2024/25 (scheduled arrival after 20 Dec 24), the following terms of cancellation apply:
- In case of cancellation up to 8 weeks before the planned arrival: bookings can be cancelled free of charge (Paid deposits less expenses for money transfer will be returned).
- In case of cancellation up to 4 weeks before the planned arrival: cancellation fee in the amount of 70% of the total price
- Cancellation within 4 weeks before the planned arrival: cancellation fee in the amount of 100% of the total price
Summer & Fall 2024
For all bookings regarding Summer and Fall 2024 ( arrival from 07 Jun 24, scheduled departure before 20 Dec 24), the following terms of cancellation apply:
- In case of cancellation up to 4 weeks before the planned arrival: bookings can be cancelled free of charge
- In case of cancellation 4 weeks to 8 days before the planned arrival: cancellation fee in the amount of 70% of the total price
- Cancellation within 7 days before the planned arrival: cancellation fee in the amount of 100% of the total price
Force Majeure Event | Illness
Should the trip become impossible due to a force majeure event (e.g. whole areas, towns or states put into lockdown, travel ban on arrivals/departures, changes to flights etc.), no cancellation fees will be charged and the deposit payment will be returned or credited towards your next stay.
In the event of illness, we strongly recommend that you book a travel insurance policy! The travel insurance can`t be refunded in case of cancellation. Cancellations are accepted only in writing and must be reconfirmed
Travel insurance
All-risk or full cancellation cover?
We are members of the European Travel Insurance scheme and you can book the insurance directly here.